Investigating the impact of queue length on customer behaviour in the service context : an empirical study

Khajeh, Ehsan, Zanjirani Farahani, Reza and Hill, Alexander (2020) Investigating the impact of queue length on customer behaviour in the service context : an empirical study. In: 11th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences; 22 Jun 2020, Kingston upon Thames, U.K.. (Unpublished)

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