Emotions at work: what is the link to patient and staff safety - implications for nurse managers in the NHS

Smith, Pam, Pearson, Pauline H and Ross, Fiona (2009) Emotions at work: what is the link to patient and staff safety - implications for nurse managers in the NHS. Journal Of Nursing Management, 17(2), pp. 230-237. ISSN (print) 0966-0429

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