Skok, Walter, Kophamel, Andrew and Richardson, Ian (2001) Diagnosing information systems success: importance-performance maps in the health club industry. Information & Management, 38(7), pp. 409-419. ISSN (print) 0378-7206
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Official URL: http://dx.doi.org/doi:10.1016/S0378-7206(00)00076-...
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | IS success, I-P maps, UK health club industry, satisfaction, productivity, technology, services, quality |
| Research Area: | Business and management studies |
| Faculty, School or Research Centre: | Faculty of Business and Law Faculty of Business and Law > Kingston Business School (Informatics and Operations Management) |
| Depositing User: | Anna Englund |
| Date Deposited: | 24 Apr 2007 |
| Last Modified: | 25 Feb 2011 14:20 |
| URI: | http://eprints.kingston.ac.uk/id/eprint/515 |
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