Diagnosing information systems success: importance-performance maps in the health club industry

Skok, Walter, Kophamel, Andrew and Richardson, Ian (2001) Diagnosing information systems success: importance-performance maps in the health club industry. Information & Management, 38(7), pp. 409-419. ISSN (print) 0378-7206

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Item Type: Article
Uncontrolled Keywords: IS success, I-P maps, UK health club industry, satisfaction, productivity, technology, services, quality
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Business School (Informatics and Operations Management) (until July 2013)
Depositing User: Anna Englund
Date Deposited: 24 Apr 2007
Last Modified: 25 Feb 2011 14:20
URI: http://eprints.kingston.ac.uk/id/eprint/515

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