Khajeh, Ehsan, Zanjirani Farahani, Reza and Hill, Alexander (2019) Investigating optimum length of physical queues at businesses and its impact on customers’ decision to join such queues. In: 10th Annual Faculty Research Conference: Contemporary Issues in Business and Social Sciences in a period of uncertainty; 03 - 04 Jun 2019, Kingston upon Thames, U.K.. (Unpublished)

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