Measuring business schools' service quality in an emerging market using an extended SERVQUAL instrument

Mbise, E. R. and Tuninga, R. S. J. (2016) Measuring business schools' service quality in an emerging market using an extended SERVQUAL instrument. South African Journal of Business Management, 47(1), pp. 61-74. ISSN (print) 2078-5585

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Item Type: Article
Research Area: Business and management studies
Education
Faculty, School or Research Centre: Faculty of Business and Law
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Depositing User: Automatic Import Agent
Date Deposited: 03 May 2016 10:37
Last Modified: 29 Jun 2017 10:46
URI: http://eprints.kingston.ac.uk/id/eprint/34987

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