A study of the effectiveness of using early resolution methods to resolve student complaints in Higher Education

Watson, Susan, Lindsay, Jane, Kalogeropoulou, Konstantina, Proyer, Michelle and Scott-Hunt, Susan (2016) A study of the effectiveness of using early resolution methods to resolve student complaints in Higher Education. (Project Report) Kingston upon Thames, U.K. : Kingston University. 52 p.

Full text available as:
[img]
Preview
Text
Watson-S-33996.pdf - Published Version

Download (1MB) | Preview
Item Type: Monograph (Project Report)
Research Area: Education
Faculty, School or Research Centre: Faculty of Business and Law
Faculty of Business and Law > Kingston Law School
Faculty of Health, Social Care and Education
Faculty of Health, Social Care and Education > School of Education (from January 2013)
Depositing User: Susan Miles
Date Deposited: 22 Jan 2016 15:55
Last Modified: 22 Jan 2016 15:55
URI: http://eprints.kingston.ac.uk/id/eprint/33996

Actions (Repository Editors)

Item Control Page Item Control Page