Ezingeard, Jean-Noël (2003) Towards the customer-centric information system. In: Yeates, Donald and Wakefield, Tony, (eds.) Systems Analysis and Design. 2nd ed. Harlow, UK : Pearson Education Limited. pp. 464-466. ISBN 9780273655367
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Official URL: http://www.pearsoned.co.uk/Bookshop/detail.asp?ite...
| Item Type: | Book Section |
|---|---|
| Physical Location: | This book is held in stock at Kingston University Library |
| Research Area: | Business and management studies |
| Faculty, School or Research Centre: | Faculty of Business and Law |
| Depositing User: | Anna Englund |
| Date Deposited: | 21 Jul 2008 |
| Last Modified: | 05 Aug 2010 13:41 |
| URI: | http://eprints.kingston.ac.uk/id/eprint/3234 |
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