HRM attributions and emotional exhaustion: the mediating roles of job involvement and work intensity

Alfes, Kerstin, Arevshatian, Lilith and Bailey, Katie (2015) HRM attributions and emotional exhaustion: the mediating roles of job involvement and work intensity. In: 2015 Academy of Management (AOM) Annual Meeting: Opening Governance; 7-11 Aug 2015, Vancouver, British Columbia, Canada. (In Press)

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Abstract

Although some research suggests that perceptions of HRM practices are associated with lower levels of emotional exhaustion, other research shows just the opposite. In the present study, we reconcile these discrepant findings by incorporating the role of HRM attributions. Our model posits that when employees perceive that their organization’s HRM practices are intended to improve performance, emotional exhaustion is lower, whereas when employees believe that their organization’s HRM practices are intended to reduce costs, emotional exhaustion is higher. The model also examines the underlying mechanisms that explain the perceptions of HRM-emotional exhaustion chain by positing that job involvement mediates the former, and work intensity mediates the latter relationship. An analysis of survey data using parallel mediation analysis collected from employees of a consultancy organization at two time periods (n=180) supported this theoretical model.

Item Type: Conference or Workshop Item (Paper)
Event Title: 2015 Academy of Management (AOM) Annual Meeting: Opening Governance
Organising Body: Academy of Management
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law > Kingston Business School (Department of Management) (from August 2013)
Faculty of Business and Law
Depositing User: Lilith Arevshatian
Date Deposited: 11 Jun 2015 15:42
Last Modified: 11 Jun 2015 15:42
URI: http://eprints.kingston.ac.uk/id/eprint/31849

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