TQM implementation: an empirical examination and proposed generic model

Ghobadian, A and Gallear, D. (2001) TQM implementation: an empirical examination and proposed generic model. Omega, 29(4), pp. 343-359. ISSN (online) 0305-0483

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Item Type: Article
Uncontrolled Keywords: total quality management, implementation process, organisational change, non-prescriptive model
Research Area: Business and management studies
Faculty, School or Research Centre: Faculty of Business and Law
Depositing User: Anna Englund
Date Deposited: 31 May 2007
Last Modified: 23 Jul 2010 16:06
URI: http://eprints.kingston.ac.uk/id/eprint/1099

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