Ghobadian, A and Gallear, D. (2001) TQM implementation: an empirical examination and proposed generic model. Omega, 29(4), pp. 343-359. ISSN (online) 0305-0483
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Official URL: http://dx.doi.org/doi:10.1016/S0305-0483(01)00030-...
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | total quality management, implementation process, organisational change, non-prescriptive model |
| Research Area: | Business and management studies |
| Faculty, School or Research Centre: | Faculty of Business and Law |
| Depositing User: | Anna Englund |
| Date Deposited: | 31 May 2007 |
| Last Modified: | 23 Jul 2010 16:06 |
| URI: | http://eprints.kingston.ac.uk/id/eprint/1099 |
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